Tel: 01623 423615
Support & Maintenance
 
 
At Geostream Solutions we are committed to providing our customers with a service that is responsive to their needs.

Our professional hardware & software business support services are tailored to meet your requirements, with our support agreements including many free of charge benefits that are unique to Geostream:

• Excellent Response Times
• Pro-Active Monitoring & Detailed Call Logging
• Free Advice & Project Management
• Emergency Loan Equipment For Critical Hardware
• Discount Installation Charges For New Equipment Purchased
• Site Security & Documentation
• Holiday Cover For Internal IT Staff
• All Inclusive Blanket Support That Includes Site Visits
 
Our support packages offer a combination of Telephone and Remote Access Support, with any required Site Visits also included. Guaranteed response times can be set at 2/4/8 hours (out of hours available on request) depending on your requirements, but generally our support delivery is instantaneous as we only have qualified engineers answering our phones - just ask any of our customers!

We're also very proud of our 'In House' Call Logging and Proactive Monitoring systems at Geostream, these are unique to us and unlike the 'Off The Shelf' software solutions that many of our competitors rely on. Our systems have been developed over 10 years and we are continually improving them further, which ensures that our clients always receive the highest levels of service achievable.

We'd love to visit and demonstrate these systems to you, or alternatively welcome you to our office facility in Mansfield where you can see them in action live over a coffee.

Call us now on 01623 423615 or use the contact us section of our site.
Tel: 01623 423615      Fax: 01623 424547      Email: info@geostream.co.uk
Geostream Solutions Ltd      Suite 17      Brunts Business Centre      Mansfield      Nottinghamshire      NG18 2AH
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