|
Autoglass Ltd
“Geostream are an established partner for one of our Application providers, and when working on previous projects we'd been highly impressed with their professionalism and technical know how. As such when the time came to deliver a major restructuring project within Autoglass® UK and Ireland's ICT Infrastructure we decided to use Geostream as a core resource.
Geostream continued to provide a level of professionalism and technical expertise that is exemplary, but also showed a project response time and commitment that has enabled us to start realising the return on our investment much earlier than originally envisaged.
Geostream have continued to assist us with various ICT project's across our business, particularly the building of our Virtual Contact Centre, and I would be very happy to recommend them!"
Chris Southwell (Head of ICT)
|
|
Autochair Ltd
“I thought it worth mentioning comrades that I had a problem with my computer not reading certain files, I rang the new IT support guys and the assistance was excellent!...problem solved."
Steve Warburton
“Same here.
I had been unable to log into Outlook and he (Steve) got into my pc through remote access and got me back on line within an hour.
Really good service and so far things are still working!"
Paul Briggs
Matthew Walker (Managing Director)
|
|
Bryan and Armstrong Solicitors
"Initially looking after our old computer system hardware, Geostream have recently helped us choose a completely new software system. They identified what we needed and checked out various systems, comparing and contrasting what was on offer with each. They worked with the software providers, liaising between us to ensure we had an opportunity to see the system we had chosen in operation in another firm's office, before we decided to proceed. As we are on two sites they also ensured the link between the two was appropriate. Once we had chosen and ordered the system we wanted, Geostream arranged facilities for training on the new software at their offices prior to the go-live date. They then installed a completely new hardware and software system at our two offices over a weekend to minimise disruption to our work.
Geostream continue to deal with any hardware problems (minimal) in a friendly and extremely efficient manner even coping with the Luddites amongst us! Often the remote access sorts out problems in minutes. They continue to liaise with the software provider on our behalf. I would recommend Geostream wholeheartedly."
Sue Harrison (Partner)
|
|
By Appointment Ltd
“In simple terms it is fair to say that Geostream "saved our bacon". Most companies run into trouble at some time when the systems, networks and IT support that they depend on break down. This happened to us and we had no knowledge to put matters right and had to trust someone new. Fortunately for us Geostream were recommended by a colleague and were immediately on hand. Our systems had been down one week by the time they arrived and they solved the problems in 2.5 hours. They now fully support us and we have had no further problems. We would recommend them to anyone.”
John Knight (Managing Director)
|
|
David Ashley Construction Ltd
“We initially contacted Geostream as we were encountering numerous problems with our network and out of date software, which was four years old and unable to cope with the increase in our workload. As we do not employ IT specialists we needed a company we could trust to give an honest and cost effective solution.
Geostream promptly visited our site and carried out a full audit on our computer systems. Their proposal was competitive and planned thoroughly to solve our short term problems first with plans for long term solutions also. They have installed Windows XP on each PC, updated our Server and installed Broadband, which has had major positive improvements instantly with minimum disruption. The problems we were encountering before are now a thing of the past as the system is now very stable, reliable and the speed of the computers has increased greatly.
We have also found that the support contract is worth every penny as their response to problems is very efficient and the remote access has saved a lot of valuable time from our point of view.
We would recommend Geostream with confidence to all companies.”
Teresa Hill (Accounts Manager)
|
|
Deanestor Healthcare
“Geostream Solutions Ltd has been our IT service provider since May 2004 and we have found them to be very efficient and reliable with a service orientated to meet the customers needs and the right price.
Geostream have helped us with our server migration, upgrades to client XP Pro, spam and virus filtering as well as continuous monitoring/maintenance of our new server's and infrastructure. This is done very promptly by remote access from their facility or if needs must, a site visit.”
Tony Lindsley (Production Manager)
|
|
Eurorisk Consultants Ltd
“I wanted to write to commend Geostream to any other business that is seeking a comprehensive and thoroughly professional IT Solutions Provider and support service. From our very first meeting with Geostream we were bowled over by your immediate resolution of a problem that had previously baffled our entire network of so-called IT experts for weeks.
Over a year later and again and again you have proved yourselves to be an invaluable and reliable resource that not only endeavours to respond instantaneously to any cry for help but has delivered on its promise to provide real solutions to IT reliant businesses like ours, which I suspect are all too often headed up by computer beleaguered people like me! Prior to our association with Geostream, Eurorisk Consultants Ltd. was utterly at the mercy of high-priced 'technos' when things went wrong, which they often did.
Since June 2004 you have completely overhauled all our systems and for the first time we have absolute confidence knowing that everything is running exactly as it should be. In our experience you cannot normally buy such peace of mind but if you could it would be prohibitively expensive. In fact the opposite is true. Whilst the cost of an annual maintenance agreement with yourselves was a small increase over and above what we were paying it is nothing in comparison to the 'down time' our business suffered at the hands of your predecessors. Suffice to say your skill and professional integrity has proven priceless and second to none.
Many thanks for everything.”
Susan Mitchell (Managing Director)
|
|
Fairfield Control Systems
"Geostream have worked with FCS in the transition from an ISDN internet connection to broadband. At the same time as doing this the server was replaced; a VPN connection commissioned and the internal network topology restructured. Geostream continue to provide second level IT support for problems and provide regular routine maintenance visits.
Geostream were assessed commercially and technically and won the installation and service support contract in competition with 5 other companies."
Steven Fowles (Managing Director)
|
|
Hopkins Solicitors
"On joining the firm nearly ten years ago I discovered that the technological revolution seemed to have passed us by. The total extent of IT consisted of a UNIX system with four dumb terminals running an antiquated accounts system and two stand alone Word Processors. A small Novell network of four users on a single site rapidly became twelve users on two sites linked with a BT kilostream link. New sites and rapidly increasing numbers of users and systems put in piecemeal by various consultants soon led to a sprawling network that I did not have the time to support.
Discovering Geostream proved to be the ideal solution for us. In what seems a very short time they have completely updated and streamlined our systems. They have replaced the kilostream and IDSN links with ADSL and saved us around £10,000 per year in the process. They upgraded our three NT servers on three separate sites to Windows 2000 over the course of a single weekend without any disruption at all. With the help of the remote access that they have installed the majority of problems now are sorted out within minutes. They have certainly improved our IT beyond all recognition and provide the support to keep it up to scratch."
Jon Wilmott (Partnership Secretary)
|
|
Joseph Recruitment Solutions Ltd
"We have found the support from Geostream over the last 2 years to be efficient, friendly and cost effective. This is a company where customer service and finding the right solution is their major strength and their on-site, and on-line, support has never let us down."
Paul Coleclough (Director)
|
|
KBC Europe Ltd
“Geostream Solutions Ltd has provided us with a full computer network, including cabling, provide support for our telephone system and provided a number of communication solutions. They provide a quick and efficient response to many of our problems, which are either resolved instantly over the phone or by remote access.
Their expertise with Apple Mac’s have provided us with invaluable help in setting up and supporting our design studio.”
Sam Neill (Managing Director)
|
|
Lativio LLP
“Geostream has proven to be an outstanding partner for our business. Their solution is by far the best we have found. We tried other support services, but after switching to Geostream, our IT infrastructure has never been as strong and the whole business has found this beneficial.
I recommend them to everyone I work with; Geostream is the only choice, in my opinion.”
Andrew Slack (Partner)
|
|
Quiltex Ltd
“Geostream have been supporting our IT needs for nearly 1 year, initially coming on board to help us with the massive IT problems left by our old provider. The service provided at this time was over and above what I was expecting a company to provide given that we had no contract with them at that point. Since that point they identified our immediate needs and long term requirements, they provided us with a competitive and thorough plan that we proceeded to implement.
Geostream's support contract is second to none, they support all our IT needs efficiently and promptly. They have also endeavoured to help on other software issues over and above the agreed contract.
I would highly recommend Geostream to any company looking for an IT solution.”
Emma Winter (Office Manager)
|
|
Shacklocks Solicitors
“The team at Geostream have proved a valuable asset to us in checking our existing IT systems and identifying improvement areas, this has also involved covering when our on site IT support person has been on A/L thereby relieving pressure in the offices during busy holiday periods and providing a back up service for the firm.
They have provided independant IT project management advice to us when considering various IT purchases to enhance our existing systems and worked alongside the 3rd party providers in the installation and planning through to our intented live dates.
The team is always available over the phone and available on site if the problem is of a major nature, and I am hoping this relationship will continue to develop in the future.”
Lynn Burgess (Practice Manager)
|
|
Sharp & Partners Solicitors
“Geostream were recommended to Sharp and Partners, Solicitors of Nottingham, by a member of staff who had previous dealings with them and since we were looking for a replacement IT support company we asked them to visit us. After discussing our requirements with them (and two other IT companies) we chose Geostream to advise us and provide support for our computer systems.
As a busy legal practice with 5 offices where the IT infrastructure was not properly integrated, having grown over the years in a piecemeal way, Geostream advised us upon bringing our IT and data communications up to date. They have saved us considerable sums by advising that our old Kilostream link should be cancelled and a new ADSL link installed and, on their advice, Terminal Services will be the way forward for fast communication between our different offices. Over the last 2 years they have worked very successfully in achieving a modernised and stable networking environment. They are able to access this remotely for diagnostic purposes which saves a great deal of both their time and ours when, as inevitably it does from time to time with a network of over 50 PCs and 4 servers in different locations, a problem arises that needs attention.
They are continuing to upgrade our workstations and will shortly be upgrading one of our servers, a task they are happy to carry out at the weekend so as to cause us a minimum of downtime.
We have enjoyed a very satisfactory working relationship with Matt and Steve and their staff and hope to continue to do so in the future.”
David Morley (Partner in charge of IT)
|
|
Time Cash & Carry
“We have now been dealing with Geostream for two and a half years and their service has been exemplary. With us being a Cash & Carry business, our working hours are very long and an ordinary 9 – 5 support solution just wouldn’t work. Geostream provide us with around the clock support 365 day a year.
Most problems are resolved with a simple telephone call and any that aren’t are usually dealt with by the remarkable remote access facility that Geostream have configured.
Since Geostream performed upgrades to our server and network infrastructure, problems we used to experience have disappeared meaning we only now call in an emergency.
We would be happy to recommend them.”
Steve Bihal (Managing Director)
|
|
Venue Options Ltd
“As a leading hotel reservations agency, failsafe computer systems and communication by e-mail with our clients is vital. Moving Venue Options Limited to a new office building between close of business on Friday and start of business on Monday morning was a daunting task – made seamless by Geostream. Their planning, professionalism and organised approach made the transition from old office to new painless.
Through their previous support of our systems, we knew that Geostream were a high calibre company capable of the job, but during the move they exceeded our expectations. Not only are Geostream a first rate company who we would recommend, they're also nice guys to work with."
Zoe Cooke (Director) |
Suite 17